Shipping policy

Overview

At Abazanya, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, costs, and estimated delivery times to ensure a seamless shopping experience.

Shipping Destinations

We currently ship to addresses within the United States, Canada, and select international destinations. Please check our website during checkout for a full list of available shipping countries.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The exact cost will be displayed at checkout before you confirm your purchase.

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 12:00 PM EST may begin processing the following business day.

Estimated Delivery Times

  • United States: 3-7 business days
  • Canada: 5-10 business days
  • International: 7-20 business days, depending on the destination and customs processing.

Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays. Abazanya is not responsible for delays caused by customs clearance for international shipments.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or destination regulations. If an item cannot be shipped to your location, you will be notified at checkout or contacted by our customer service team.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our customer service team at abazanya.customerservice@gmail.com within 7 days of the estimated delivery date. We will work with you to resolve the issue promptly, which may include a replacement or refund, subject to our review.

Contact Us

For any questions about our shipping policy or your order, please reach out to us at abazanya.customerservice@gmail.com or call us at 0605777552, Monday through Friday, 9:00 AM to 5:00 PM EST.

Thank you for shopping with Abazanya!